We are here to help with orders, delivery questions, and anything else you need. Reach our support team by phone, email, or the contact form below.
Meals ship via FedEx or UPS to the 48 contiguous states. Review our Delivery Dates & Shipping Schedule and the shipping options available for your order at checkout. If you need delivery for a particular date, contact us before ordering.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Track your order status after purchase.
Send a digital gift card for any amount. Recipients can choose their own meals from our full menu.
Apply promo codes at checkout to save. Check our coupons page for current offers and seasonal deals.
Earn points with every purchase and redeem them for discounts on future orders. Join free at checkout.
Bulk ordering, corporate gifting, and employee meal programs. Contact us for volume pricing and custom solutions.
Please report delivery issues within 48 hours of delivery. Include your order number, the affected items and quantities, and a brief description. Photos are helpful when relevant. Our team will review the issue and follow up by email.
If you are following up on an existing issue, reply to the email conversation when possible. Otherwise, include your order number and let us know you have already contacted us.
Frequently Asked Questions
Common questions about ordering from SendaMeal.com
Browse our menu, select your meals, and add them to your cart. Enter the recipient's shipping address, review the available shipping options, and complete payment. You will receive an order confirmation after placing your order. Tracking information is sent when the order ships.
Yes. Tracking information is sent when your order ships via FedEx or UPS. Some orders ship in multiple packages with separate tracking numbers. If part of your order has arrived and you need help checking the rest, contact us with your order number.
Because our meals are perishable, they cannot be physically returned. Please report delivery issues within 48 hours of delivery. We review each issue individually, and eligible issues may qualify for a replacement, refund, or store credit. See our Return Policy for eligibility and approved-refund timing.
We offer quick-ship options on select meals that ship the same or next business day. Visit our Quick Ship or Delivered Today pages for meals with the fastest available delivery.
Absolutely. SendaMeal.com specializes in food gifts. At checkout, enter the recipient's address and add a free personal gift message. We also offer gift cards if you prefer to let them choose their own meals.
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Klarna for buy-now-pay-later. Gift certificates and promo codes can also be applied at checkout.
Call 1-888-680-5454, email customerservice@sendameal.com, or use the contact form below. Our phone line is answered 24/7. Questions requiring detailed team review are handled Monday through Friday, 9 AM–5 PM Central Time.